Membership, accreditations & awards

Customer service and regulatory compliance are at the core of our business and culture


We are members of 

Credit services association - the UK trade association for the debt collection and debt purchase industry 

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The Institute of customer service - the independent, professional membership body for customer service 

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We have been recognised with multiple industry accolades, including:

Institute of Customer Service - UK Customer Satisfaction Awards (2017)

Credit Excellence awards (2015)

Investors in People Gold and Champion awards (2013)

Sunday Times top-100 Best Companies to Work For (2013)

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The Cabot Credit Management Group incorporates: