Company overview

The market leader in the UK and Europe's largest debt purchaser

Overview

We are the largest credit management services provider in the UK and Europe's largest debt purchaser. Our customer centric business model and unique operational expertise sets us apart from our peers.

Customer service and regulatory compliance are at the heart of our business and are implemented through our collections strategy. Our 180-month ERC – Estimated Remaining Collections - was £2.5 billion on 30 June 2017.

Services and locations

Cabot Credit Management’s services include business process outsourcing, early stage collections, contingent collections, trace services, and litigation management as well as debt purchasing. We have experience across a range of credit providers including banking, consumer finance, telecommunications companies, retailers, utilities companies and government agencies. Headquartered in the UK, we have operations in Ireland, Spain and France, and own portfolios in Portugal.

Cabot was the first large credit management service company to be authorised by the UK’s Financial Conduct Authority and the first credit management service company to be authorised by the Central Bank of Ireland.

Cabot in numbers

1450

1450+

employees

2.1

£2.1bn

invested in over £20bn of loan portfolios (as at 30 June 2017)

20

20

years' operating experience and data accumulation

Our strategy

We have a strong and deliverable strategy. Our stated vision is to be ‘The Best at What We Do’. Cabot will: 

To achieve this we will export our best-in-class collection operations and customer centric culture to new growth markets. Our operational excellence, built on over 20 years of experience, means that we surpass all other large players in the market currently - strongly differentiating us. Our directors believe that this combination of operational excellence, customer-first approach and well considered growth outside of the UK market will allow us to drive long-term sustainable growth.

Footer businesses

The Cabot Credit Management Group incorporates: