QiCM sets the Benchmark for Business Performance at Cabot
Cabot has worked closely with the ICM in developing the Quality in Credit Management (QiCM) accreditation and its Head of Quality, Simon Watkins, was one of those consulted during the pilot phase on the structure and how best to administer the accreditation process.
Celebrating the Collector Accreditation Initiative
Bennedetta Peto, Group Human Resources and L&D Director of Cabot Credit Management and board member of the Credit Services Association (CSA) with responsibility for Knowledge, Education & Development, outlines how the success of the Collector Accreditation Initiative should inspire industry involvement.
Embracing Technology in the Collections Industry
New and exciting advances in the world of information technology have revolutionised the collections arena and make it easier than ever to improve results, stay compliant and keep the regulators and clients happy - by Grant Young (published in September's issue of CCR)