Our Vision and Guiding Principles

Business Vision

Create long-term, sustainable value through effective partnerships, with our customers and clients, founded on ethical principles and continuous innovation.

Our Guiding Principles

All of our businesses are based upon the following shared principles:

  • Engage our people in our shared vision and values
  • Display transparency, openness and trust in all that we do
  • Treat our customers responsibly and fairly, working with them to develop sustainable solutions.
  • Build upon our existing reputation for professionalism, compliance and exceptional service delivery
  • Maximise our extensive experience and specialist knowledge to analyse, purchase and manage a broad range of consumer debt
  • Continuous investment, innovation and improvement